At Willow Stone Decor (“we,” “our,” “us”), accessible from https://www.willowstonedecor.com, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.
1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment details (processed securely through third-party payment providers)
Non-Personal Information
- Browser type, IP address, device information
- Pages visited, time spent on site, and general analytics data
We collect this information to fulfill orders, improve user experience, and communicate effectively with you.
2. How We Use Your Information
Your information helps us to:
- Process and deliver your orders
- Send order confirmations and shipping updates
- Provide customer support
- Improve our products, services, and website experience
- Send promotional emails (only if you’ve opted in)
You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.
3. Sharing Your Information
We respect your privacy — we do not sell or rent your personal data.
We only share your information with trusted third parties as necessary to operate our business, including:
- Payment processors (e.g., Shopify Payments, PayPal)
- Shipping carriers
- Analytics and marketing platforms (e.g., Google Analytics, Klaviyo)
All partners are required to handle your data securely and only for the purposes necessary to perform their services.
4. Cookies and Tracking Technologies
We use cookies to:
- Keep your shopping cart active
- Remember preferences and improve your experience
- Analyze site performance and visitor behavior
You can choose to disable cookies through your browser settings, but some site features may not function properly.
5. Data Security
We use secure protocols (SSL encryption) and industry-standard safeguards to protect your personal data from unauthorized access, disclosure, or misuse.
While we take all reasonable precautions, no online transmission is 100% secure.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for marketing communications
- Request information on how your data is used
To make a request, please contact us at support@willowstonedecor.com.
7. Third-Party Links
Our website may include links to other websites.
We are not responsible for the privacy practices or content of third-party sites. Please review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
9. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, contact us at:
📧 Email: support@willowstonedecor.com
🌐 Website: https://www.willowstonedecor.com